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MyVIPSavings.com FAQ
What is MyVIPSavings.com?
Moving is one of life's less pleasant experiences. It can be a stressful, tedious time period, which people often describe as being "suspended in
time". MyVIPSavings.com makes this process easier and smoother for you, putting all your moving resources in one place. Best of all, you'll find money
saving deals at over 600 online retailers on your purchases before, during, and long after your move. We think you are a Very Important Person, and
that is why we offer exclusive access to these deals as a part of our service to you.

What is the value of MyVIPSavings.com?
MyVIPSavings.com offers you thousands of great deals throughout the year at hundreds of your favorite online stores. Plus, if you register as a member,
you will earn CashBack dollars on all your qualifying purchases made through MyVIPSavings.com.

How do I shop?
It is simple to enjoy the benefits of shopping through MyVIPSavings.com.
It is simple to enjoy the benefits of shopping through MyVIPSavings.com. Just go to MyVIPSavings.com, sign in with your email or Community ID, and find what you're looking for in one of the following three ways:
1. Use the "Search" box to locate any of the more than 600 online stores featured on MyVIPSavings.com and to see the offers and specials available.
2. Dive straight into the deals on the home page or using the Hot Savings, Coupons, and Free Shipping links in the upper left-hand corner.
3. Find the stores you're interested in and save big using the category links. You can easily sort each category by store name, subcategory or rate.

Is MyVIPSavings.com secure?
All the information you provide to MyVIPSavings.com is protected with SSL encryption in transit and stored in a secure database. Your information will
never be sold or provided to third-parties as outlined in the MyVIPSavings.com Privacy Policy. All transactions take place on the retailers respective
sites, so your credit card information is never provided to or stored on MyVIPSavings.com.

What if I forget my password?
There is a simple and secure password recovery feature on the My Account sign in page. Go to MyVIPSavings.com, choose My Account from the top menu
and click on the "Forgot your password?" link. From there, you will be able to recover your password by supplying your e-mail address and clicking on
the "Go" button. You will receive an e-mail shortly thereafter with the instructions for recovering your password.

What are Cash Back Bonuses?
Most of the products and services offered by the many quality merchants on MyVIPSavings.com generate bonuses at the time of sale. When you make a qualifying CashBack purchase, your account will be credited with
CashBack dollars once your transaction has cleared.

What is the CashBack dollar amount for a particular purchase?
The CashBack dollar amount is determined by the individual merchant. CashBack dollars are paid as either a flat-rate dollar or a percentage
of the qualifying purchase price. CashBack dollar amounts may vary depending on the purchase amount or item purchased and, in some cases, certain items and special discounts
may not qualify for CashBack dollars. Once your transaction has processed, you will be able to view the exact CashBack dollar amount generated under "My Account" on MyVIPSavings.com.

How long does it take for a transaction to appear under "My Account?"
The purchases you make will show up in the "Transaction History" section under "My Account" within 14 days after the purchase was made.

How are CashBack dollars paid out?
CashBack dollars for qualifying transactions are paid out upon request provided they have fully cleared and are equal to at least $25.00. Once the
CashBack dollars totaling at least $25.00 have cleared, you can request a CashBack payment by choosing "Request a Payment" under the "My Account"
section of MyVIPSavings.com.

How long does it take for a transaction to be fully cleared?
Typically, it will take 90-120 days for a transaction to fully clear. The exact time to clear varies depending on merchant processing times and return policies.

Where can I get more information or support on MyVIPSavings.com?
If you would like more information about MyVIPSavings.com or have a support request, please
click here and fill out the online form to make your request.

Need additional assistance?
Contact us!
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